Care Management

Programs

Care Management Programs

Our Programs are designed with our members in mind. We have qualified nurses that can assist in meeting your healthcare needs.

Programs

  • In-Home Health Assessments

    Some members may be eligible for in-home health assessments. We partner with House Call Doctors, Fia Care, and Community Nursing Services to complete these visits. These providers may call you to schedule a home visit.

    Telehealth assessments are also available for members who don’t want a home visit.

    What to Expect 


    During the visit, a healthcare provider will come to your home to talk about your health and wellness. They might ask about how you're feeling, your medications, and if you need help with anything related to your health. They could also check things like your blood pressure or weight to make sure you're staying healthy. 


    The providers may ask about your medical history, any health concerns you have, and how you're managing your health at home. They might also ask about your daily routine, any challenges you face, and if you need any assistance or resources to help you stay healthy.

  • Empower U

    Our nurses help you be able to express your needs and wants for your care. Our team can help you understand advanced care planning and express your wishes and desires.

  • Pediatric / Adult Program

    Whether you need to establish a primary care physician or you have more complex conditions, we can help. We want to help in keeping you as healthy as possible.

  • Special Needs Program

    If you have complex conditions that include chronic physical, developmental, cognitive, behavioral and/or emotional needs our care team will help coordinate services and connect you to resources.

  • Transitions Inpatient Program

    If you are in the hospital our nurses can assist you in making sure, you have a safe discharge. The care team will answer questions and make sure you have the support you need including a follow up with your provider.

  • Behavioral Health

    You need assistance with mental health and/or substance use disorders, we have a behavioral health team to help you navigate your health care needs. We have an integrated approach for your medical needs as well.

  • Utilization Review (UM) Program

    Utilization Review is the review of a request by your provider for services. The request is reviewed by a physician or nurse together with the treating provider to make sure you are receiving the highest quality of care in an efficient manner.

  • Pharmacy Program

    We have a team of professionals to help you understand your medications. Whether your medications are disease specific, or you just have questions.