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University of Utah Health Plans

Contact Us

Contact Us


University of Utah Health Plans
6056 Fashion Square Drive, Suite 3104
Murray, UT 84107
Note: In-person meeting by appointment only.

Customer Service

Monday-Friday, 8 am – 6 pm

Line of Business

Line of Business Phone Number Email
Healthy U Medicaid 801-213-4104
Utah Individual & Family Plans 801-213-4111
Commercial & Group Plans 801-213-4008

Department Contact Information

Broker Relations 801-587-2875

Employer Group RFP Submission

Premium Payments

  • Call our customer service 801-213-4111 Monday – Friday 8 am to 6 pm MST (excluding holidays)
  • Call 469-270-5492 to make a payment 24 hours a day through our automated system
  • Log in to your (member) account and pay online here.


Individual & Family or Group Claims/Eligibility 801-213-4111

Healthy U Medicaid Claims/Eligibility 801-213-4104

Huntsman Mental Health Institute Claims/Eligibility 801-213-4008 option 3

Case Management/Utilization Review 801-587-2851

  • Option 1 for Access Assistance
  • Option 2 Prior authorization
  • Option 3 Care Management

Well You/Care Management inquiries
Submit questions here.
-or- by phone, 801-587-2851, Option 3

Provider Relations 801-587-2838
Toll-Free 833-970-1848

EDI Support 801-587-2638

Submit Claims to:
University of Utah Health Plans
Attention: Claims Department
PO Box 45180
Salt Lake City, UT 84145-0180