Contact Information

University of Utah Health Plans
6053 Fashion Square Drive, Suite 110
Murray, UT 84107

Walk-ins Welcome Monday-Friday 8 am  4 pm

Customer Service
Monday-Friday, 8 am – 6 pm

Healthy U Medicaid: 801-213-4104 
Employer Groups: 801-213-4008
Individual & Family Plans: 801-213-4111

Toll-Free Salt Lake: 888-271-5870
Fax: 801-281-6121

Broker Relations

Employer Group RFP Submission

Premium Payments

Call our customer service 801-213-4111 Monday – Friday 8 am to 6 pm MST (excluding holidays)

  • Call 469-270-5492 to make a payment 24 hours a day through our automated system
  • Log in to your (member) account and pay online here.

Individual & Family or Group Claims/Eligibility

Healthy U Medicaid Claims/Eligibility

UNI Behavioral Health Claims/Eligibility
801-213-4008 option 3

Case Management/Utilization Review

  • Option 1 for Access Assistance
  • Option 2 Prior authorization
  • Option 3 Care Management

Well You/Care Management inquiries
Submit questions here.
-or- by phone, 801-587-2851, Option 3

Provider Relations
Toll-Free 833-970-1848

EDI Support

Submit Claims to:
University of Utah Health Plans
Attention: Claims Department
PO Box 45180
Salt Lake City, UT 84145-0180

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Provider information in this directory is collected from information that we receive from our provider network and updated 5 days per week, excluding weekends, holidays, or interruptions due to upgrades, system maintenance, or unplanned outages. This information is subject to change at any time.