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University of Utah Health Plans

Contact Us

University of Utah Health Plans

Contact Us

Contact Us

Location

University of Utah Health Plans
6056 Fashion Square Drive, Suite 3104
Murray, UT 84107
Note: In-person meeting by appointment only.

Customer Service

  • Healthy U Medicaid: 833-981-0212 (toll-free)
  • Individual & Business: 833-981-0213 (toll-free)
  • Providers: 833-981-0213 (toll-free)
  • Hours: Monday-Friday, 7 am – 7 pm

Line of Business

Line of Business Phone Number Email
Healthy U Medicaid 801-213-4104 uuhp@hsc.utah.edu
Utah Individual & Family Plans 801-213-4111 uuhp@hsc.utah.edu
Commercial & Group Plans 801-213-4008 uuhp@hsc.utah.edu

Department Contact Information

Broker Relations 801-587-2875
broker.support@hsc.utah.edu

Employer Group RFP Submission
quotes@utah.edu

Premium Payments

  • Call our customer service 801-213-4111 Monday – Friday 7 am to 7 pm MST (excluding holidays)
  • Call 469-270-5492 to make a payment 24 hours a day through our automated system
  • Log in to your (member) account and pay online here.

 

Individual & Family or Group Claims/Eligibility 801-213-4111

Healthy U Medicaid Claims/Eligibility 801-213-4104

Huntsman Mental Health Institute Claims/Eligibility 801-213-4008 option 3

Case Management/Utilization Review 801-587-2851

  • Option 1 for Access Assistance
  • Option 2 Prior authorization
  • Option 3 Care Management

Well You/Care Management inquiries 
Submit questions here.
-or- by phone, 801-587-2851, Option 3

Provider Relations 801-587-2838
Toll-Free 833-970-1848
provider.relations@hsc.utah.edu

EDI Support 801-587-2638

Submit Claims to:
University of Utah Health Plans
Attention: Claims Department
PO Box 45180
Salt Lake City, UT 84145-0180