The Imagine Perfect Care Program Serves Our Members

We know that the highest quality of health care should be more than an idea. It should be something we deliver. University of Utah Health Plans is working together with University of Utah Health to raise the standard of health care and insurance services for our members.

The Imagine Perfect Care Program brings patients, providers, and administrators together to deliver high-quality, transparent health care and service.

Innovative Services

We're proud to deliver high-quality, innovative services to our members. Learn about how we are striving to offer the highest quality of health care through our programs and services:

• We process claims quickly, allowing members to plan for their financial goals.
• Access Assistant provides live customer service on the phone to help members schedule important treatments quickly.
• Care management programs provide nurse care managers and coordinators to help members health care and community service needs, at the right time, right setting and for the best value.
• Our One Call Resolution service guarantees that members talk to just one customer service representative during a phone call. Members aren't transferred between multiple service representatives.
• Our mobile app stores insurance card information on members' smartphones. We never want members to deal with the hassle of forgetting their insurance card at home.

Contact

Do you have an idea, or do you want to learn more about the Imagine Perfect Care Program? We are happy to talk to U of U Health Plans members about ways to improve health care and our insurance services.

Email: imagine@hsc.utah.edu

Phone: 801-213-6900

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